Contact us

At HailHolm, we value clear and reliable communication with our customers. Whether you have a question about an order, need assistance with sizing, or would like more information about our shirts, skirts, pants, and trousers, our support team is here to help.

Customer Support

For all inquiries, please contact us by email at:

Email: [email protected]

We aim to respond to all messages as quickly as possible. To help us assist you efficiently, please include your order number, if applicable, along with a clear description of your inquiry.

Mailing Address

HailHolm
123 Fashion Avenue
Suite 400
New York, NY 10001
United States

Business Hours

Our customer support team is available:

• Monday to Friday: 9:00 AM – 6:00 PM (EST)
• Saturday: 10:00 AM – 4:00 PM (EST)
• Sunday: Closed

Messages received outside of these hours will be reviewed on the next business day.

Order & Product Inquiries

If you need help with an existing order, please have your order confirmation email ready. For product-related questions, such as fabric details, fit, or care instructions for our shirts, skirts, pants, and trousers, feel free to reach out and our team will provide the information you need.

Returns & Exchanges

For questions regarding returns or exchanges, please contact us by email before sending any items back. Our team will guide you through the process and provide the necessary instructions.

Wholesale & Business Inquiries

For wholesale opportunities, partnerships, or other business-related matters, please contact us at [email protected] with a brief description of your request.

Thank you for choosing HailHolm. We appreciate your interest in our collection and look forward to assisting you.